Hi,
I'm seeing a regression on an HP ZBook using the e1000e driver (chipset PCI ID: [8086:57a0]) -- the system can't get an IP address after hot-plugging an Ethernet cable. In this case, the Ethernet cable was unplugged at boot. The network interface eno1 was present but stuck in the DHCP process. Using tcpdump, only TX packets were visible and never got any RX -- indicating a possible packet loss or link-layer issue.
This is on the vanilla Linux 6.16-rc4 (commit 62f224733431dbd564c4fe800d4b67a0cf92ed10).
Bisect says it's this commit:
commit efaaf344bc2917cbfa5997633bc18a05d3aed27f Author: Vitaly Lifshits vitaly.lifshits@intel.com Date: Thu Mar 13 16:05:56 2025 +0200
e1000e: change k1 configuration on MTP and later platforms
Starting from Meteor Lake, the Kumeran interface between the integrated MAC and the I219 PHY works at a different frequency. This causes sporadic MDI errors when accessing the PHY, and in rare circumstances could lead to packet corruption.
To overcome this, introduce minor changes to the Kumeran idle state (K1) parameters during device initialization. Hardware reset reverts this configuration, therefore it needs to be applied in a few places.
Fixes: cc23f4f0b6b9 ("e1000e: Add support for Meteor Lake") Signed-off-by: Vitaly Lifshits vitaly.lifshits@intel.com Tested-by: Avigail Dahan avigailx.dahan@intel.com Signed-off-by: Tony Nguyen anthony.l.nguyen@intel.com
drivers/net/ethernet/intel/e1000e/defines.h | 3 +++ drivers/net/ethernet/intel/e1000e/ich8lan.c | 80 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++----- drivers/net/ethernet/intel/e1000e/ich8lan.h | 4 ++++ 3 files changed, 82 insertions(+), 5 deletions(-)
Reverting this patch resolves the issue.
Based on the symptoms and the bisect result, this issue might be similar to https://lore.kernel.org/intel-wired-lan/20250626153544.1853d106@onyx.my.doma...
Affected machine is: HP ZBook X G1i 16 inch Mobile Workstation PC, BIOS 01.02.03 05/27/2025 (see end of message for dmesg from boot)
CPU model name: Intel(R) Core(TM) Ultra 7 265H (Arrow Lake)
ethtool output: driver: e1000e version: 6.16.0-061600rc4-generic firmware-version: 0.1-4 expansion-rom-version: bus-info: 0000:00:1f.6 supports-statistics: yes supports-test: yes supports-eeprom-access: yes supports-register-dump: yes supports-priv-flags: yes
lspci output: 0:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:57a0] DeviceName: Onboard Ethernet Subsystem: Hewlett-Packard Company Device [103c:8e1d] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin D routed to IRQ 162 IOMMU group: 17 Region 0: Memory at 92280000 (32-bit, non-prefetchable) [size=128K] Capabilities: [c8] Power Management version 3 Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME- Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Address: 00000000fee00798 Data: 0000 Kernel driver in use: e1000e Kernel modules: e1000e
The relevant dmesg: <<<cable disconnected>>>
[ 0.927394] e1000e: Intel(R) PRO/1000 Network Driver [ 0.927398] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. [ 0.927933] e1000e 0000:00:1f.6: enabling device (0000 -> 0002) [ 0.928249] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 1.155716] e1000e 0000:00:1f.6 0000:00:1f.6 (uninitialized): registered PHC clock [ 1.220694] e1000e 0000:00:1f.6 eth0: (PCI Express:2.5GT/s:Width x1) 24:fb:e3:bf:28:c6 [ 1.220721] e1000e 0000:00:1f.6 eth0: Intel(R) PRO/1000 Network Connection [ 1.220903] e1000e 0000:00:1f.6 eth0: MAC: 16, PHY: 12, PBA No: FFFFFF-0FF [ 1.222632] e1000e 0000:00:1f.6 eno1: renamed from eth0
<<<cable connected>>>
[ 153.932626] e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Half Duplex, Flow Control: None [ 153.934527] e1000e 0000:00:1f.6 eno1: NIC Link is Down [ 157.622238] e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
No error message seen after hot-plugging the Ethernet cable.
On 7/1/2025 8:31 AM, En-Wei WU wrote:
Hi,
I'm seeing a regression on an HP ZBook using the e1000e driver (chipset PCI ID: [8086:57a0]) -- the system can't get an IP address after hot-plugging an Ethernet cable. In this case, the Ethernet cable was unplugged at boot. The network interface eno1 was present but stuck in the DHCP process. Using tcpdump, only TX packets were visible and never got any RX -- indicating a possible packet loss or link-layer issue.
This is on the vanilla Linux 6.16-rc4 (commit 62f224733431dbd564c4fe800d4b67a0cf92ed10).
Bisect says it's this commit:
commit efaaf344bc2917cbfa5997633bc18a05d3aed27f Author: Vitaly Lifshits vitaly.lifshits@intel.com Date: Thu Mar 13 16:05:56 2025 +0200
e1000e: change k1 configuration on MTP and later platforms Starting from Meteor Lake, the Kumeran interface between the integrated MAC and the I219 PHY works at a different frequency. This causes sporadic MDI errors when accessing the PHY, and in rare circumstances could lead to packet corruption. To overcome this, introduce minor changes to the Kumeran idle state (K1) parameters during device initialization. Hardware reset reverts this configuration, therefore it needs to be applied in a few places. Fixes: cc23f4f0b6b9 ("e1000e: Add support for Meteor Lake") Signed-off-by: Vitaly Lifshits <vitaly.lifshits@intel.com> Tested-by: Avigail Dahan <avigailx.dahan@intel.com> Signed-off-by: Tony Nguyen <anthony.l.nguyen@intel.com>drivers/net/ethernet/intel/e1000e/defines.h | 3 +++ drivers/net/ethernet/intel/e1000e/ich8lan.c | 80 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++----- drivers/net/ethernet/intel/e1000e/ich8lan.h | 4 ++++ 3 files changed, 82 insertions(+), 5 deletions(-)
Reverting this patch resolves the issue.
Based on the symptoms and the bisect result, this issue might be similar to https://lore.kernel.org/intel-wired-lan/20250626153544.1853d106@onyx.my.doma...
Affected machine is: HP ZBook X G1i 16 inch Mobile Workstation PC, BIOS 01.02.03 05/27/2025 (see end of message for dmesg from boot)
CPU model name: Intel(R) Core(TM) Ultra 7 265H (Arrow Lake)
ethtool output: driver: e1000e version: 6.16.0-061600rc4-generic firmware-version: 0.1-4 expansion-rom-version: bus-info: 0000:00:1f.6 supports-statistics: yes supports-test: yes supports-eeprom-access: yes supports-register-dump: yes supports-priv-flags: yes
lspci output: 0:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:57a0] DeviceName: Onboard Ethernet Subsystem: Hewlett-Packard Company Device [103c:8e1d] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin D routed to IRQ 162 IOMMU group: 17 Region 0: Memory at 92280000 (32-bit, non-prefetchable) [size=128K] Capabilities: [c8] Power Management version 3 Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME- Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Address: 00000000fee00798 Data: 0000 Kernel driver in use: e1000e Kernel modules: e1000e
The relevant dmesg: <<<cable disconnected>>>
[ 0.927394] e1000e: Intel(R) PRO/1000 Network Driver [ 0.927398] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. [ 0.927933] e1000e 0000:00:1f.6: enabling device (0000 -> 0002) [ 0.928249] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 1.155716] e1000e 0000:00:1f.6 0000:00:1f.6 (uninitialized): registered PHC clock [ 1.220694] e1000e 0000:00:1f.6 eth0: (PCI Express:2.5GT/s:Width x1) 24:fb:e3:bf:28:c6 [ 1.220721] e1000e 0000:00:1f.6 eth0: Intel(R) PRO/1000 Network Connection [ 1.220903] e1000e 0000:00:1f.6 eth0: MAC: 16, PHY: 12, PBA No: FFFFFF-0FF [ 1.222632] e1000e 0000:00:1f.6 eno1: renamed from eth0
<<<cable connected>>>
[ 153.932626] e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Half Duplex, Flow Control: None [ 153.934527] e1000e 0000:00:1f.6 eno1: NIC Link is Down [ 157.622238] e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
No error message seen after hot-plugging the Ethernet cable.
Thank your for the report.
We did not encounter this issue during our patch testing. However, we will attempt to reproduce it in our lab.
One detail that caught my attention is that flow control is disabled in both scenarios. Could you please check whether the issue persists when flow control is enabled? This might require connecting to a link partner that supports flow control.
On Tue, 1 Jul 2025 14:46:18 +0300 "Lifshits, Vitaly" vitaly.lifshits@intel.com wrote:
On 7/1/2025 8:31 AM, En-Wei WU wrote:
Hi,
I'm seeing a regression on an HP ZBook using the e1000e driver (chipset PCI ID: [8086:57a0]) -- the system can't get an IP address after hot-plugging an Ethernet cable. In this case, the Ethernet cable was unplugged at boot. The network interface eno1 was present but stuck in the DHCP process. Using tcpdump, only TX packets were visible and never got any RX -- indicating a possible packet loss or link-layer issue.
This is on the vanilla Linux 6.16-rc4 (commit 62f224733431dbd564c4fe800d4b67a0cf92ed10).
Bisect says it's this commit:
commit efaaf344bc2917cbfa5997633bc18a05d3aed27f Author: Vitaly Lifshits vitaly.lifshits@intel.com Date: Thu Mar 13 16:05:56 2025 +0200
e1000e: change k1 configuration on MTP and later platforms Starting from Meteor Lake, the Kumeran interface between theintegrated MAC and the I219 PHY works at a different frequency. This causes sporadic MDI errors when accessing the PHY, and in rare circumstances could lead to packet corruption.
To overcome this, introduce minor changes to the Kumeran idle state (K1) parameters during device initialization. Hardwarereset reverts this configuration, therefore it needs to be applied in a few places.
Fixes: cc23f4f0b6b9 ("e1000e: Add support for Meteor Lake") Signed-off-by: Vitaly Lifshits <vitaly.lifshits@intel.com> Tested-by: Avigail Dahan <avigailx.dahan@intel.com> Signed-off-by: Tony Nguyen <anthony.l.nguyen@intel.com>drivers/net/ethernet/intel/e1000e/defines.h | 3 +++ drivers/net/ethernet/intel/e1000e/ich8lan.c | 80 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++----- drivers/net/ethernet/intel/e1000e/ich8lan.h | 4 ++++ 3 files changed, 82 insertions(+), 5 deletions(-)
Reverting this patch resolves the issue.
Based on the symptoms and the bisect result, this issue might be similar to https://lore.kernel.org/intel-wired-lan/20250626153544.1853d106@onyx.my.doma...
Affected machine is: HP ZBook X G1i 16 inch Mobile Workstation PC, BIOS 01.02.03 05/27/2025 (see end of message for dmesg from boot)
CPU model name: Intel(R) Core(TM) Ultra 7 265H (Arrow Lake)
ethtool output: driver: e1000e version: 6.16.0-061600rc4-generic firmware-version: 0.1-4 expansion-rom-version: bus-info: 0000:00:1f.6 supports-statistics: yes supports-test: yes supports-eeprom-access: yes supports-register-dump: yes supports-priv-flags: yes
lspci output: 0:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:57a0] DeviceName: Onboard Ethernet Subsystem: Hewlett-Packard Company Device [103c:8e1d] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast
TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0 Interrupt: pin D routed to IRQ 162 IOMMU group: 17 Region 0: Memory at 92280000 (32-bit, non-prefetchable)[size=128K] Capabilities: [c8] Power Management version 3 Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME- Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Address: 00000000fee00798 Data: 0000 Kernel driver in use: e1000e Kernel modules: e1000e
The relevant dmesg: <<<cable disconnected>>>
[ 0.927394] e1000e: Intel(R) PRO/1000 Network Driver [ 0.927398] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. [ 0.927933] e1000e 0000:00:1f.6: enabling device (0000 -> 0002) [ 0.928249] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 1.155716] e1000e 0000:00:1f.6 0000:00:1f.6 (uninitialized): registered PHC clock [ 1.220694] e1000e 0000:00:1f.6 eth0: (PCI Express:2.5GT/s:Width x1) 24:fb:e3:bf:28:c6 [ 1.220721] e1000e 0000:00:1f.6 eth0: Intel(R) PRO/1000 Network Connection [ 1.220903] e1000e 0000:00:1f.6 eth0: MAC: 16, PHY: 12, PBA No: FFFFFF-0FF [ 1.222632] e1000e 0000:00:1f.6 eno1: renamed from eth0
<<<cable connected>>>
[ 153.932626] e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Half Duplex, Flow Control: None [ 153.934527] e1000e 0000:00:1f.6 eno1: NIC Link is Down [ 157.622238] e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
No error message seen after hot-plugging the Ethernet cable.
Thank your for the report.
We did not encounter this issue during our patch testing. However, we will attempt to reproduce it in our lab.
One detail that caught my attention is that flow control is disabled in both scenarios. Could you please check whether the issue persists when flow control is enabled? This might require connecting to a link partner that supports flow control.
I wrote the other similar report from Dell Pro referenced earlier. Additional testing on the Dell provided the following insight:
- A fast cable out/in will work. The cable should be disconnected for 10-15 seconds for the issue to trigger.
- Sometimes the first spurious link up is 1000 mbps/half and sometimes 10 mbps/half.
- Using ethtool -r to renegotiate the link will make things work in the defunct state.
And yes, my issue seems to be exactly the same.
Thanks, Timo
Thank you all for your quick response. Sorry for the delay.
I ran two independent tests:
1. The same experiment as Timo said: When the packet-loss problem occurs (by hot-plugging the Ethernet cable), running the following command fixes the issue $ ethtool -r # trigger a re-negotiation
2. As Vitaly suggests: By enabling flow control, we no longer observe any packet loss. e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
From the power management perspective, I can confirm that the Ethernet controller stays D0 at all times. But I’m not sure if it’s the case for PHY, as I’m not familiar with how to check the power state of a PHY.
Thanks, En-Wei.
On Tue, 1 Jul 2025 at 20:44, Timo Teras timo.teras@iki.fi wrote:
On Tue, 1 Jul 2025 14:46:18 +0300 "Lifshits, Vitaly" vitaly.lifshits@intel.com wrote:
On 7/1/2025 8:31 AM, En-Wei WU wrote:
Hi,
I'm seeing a regression on an HP ZBook using the e1000e driver (chipset PCI ID: [8086:57a0]) -- the system can't get an IP address after hot-plugging an Ethernet cable. In this case, the Ethernet cable was unplugged at boot. The network interface eno1 was present but stuck in the DHCP process. Using tcpdump, only TX packets were visible and never got any RX -- indicating a possible packet loss or link-layer issue.
This is on the vanilla Linux 6.16-rc4 (commit 62f224733431dbd564c4fe800d4b67a0cf92ed10).
Bisect says it's this commit:
commit efaaf344bc2917cbfa5997633bc18a05d3aed27f Author: Vitaly Lifshits vitaly.lifshits@intel.com Date: Thu Mar 13 16:05:56 2025 +0200
e1000e: change k1 configuration on MTP and later platforms Starting from Meteor Lake, the Kumeran interface between theintegrated MAC and the I219 PHY works at a different frequency. This causes sporadic MDI errors when accessing the PHY, and in rare circumstances could lead to packet corruption.
To overcome this, introduce minor changes to the Kumeran idle state (K1) parameters during device initialization. Hardwarereset reverts this configuration, therefore it needs to be applied in a few places.
Fixes: cc23f4f0b6b9 ("e1000e: Add support for Meteor Lake") Signed-off-by: Vitaly Lifshits <vitaly.lifshits@intel.com> Tested-by: Avigail Dahan <avigailx.dahan@intel.com> Signed-off-by: Tony Nguyen <anthony.l.nguyen@intel.com>drivers/net/ethernet/intel/e1000e/defines.h | 3 +++ drivers/net/ethernet/intel/e1000e/ich8lan.c | 80 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++----- drivers/net/ethernet/intel/e1000e/ich8lan.h | 4 ++++ 3 files changed, 82 insertions(+), 5 deletions(-)
Reverting this patch resolves the issue.
Based on the symptoms and the bisect result, this issue might be similar to https://lore.kernel.org/intel-wired-lan/20250626153544.1853d106@onyx.my.doma...
Affected machine is: HP ZBook X G1i 16 inch Mobile Workstation PC, BIOS 01.02.03 05/27/2025 (see end of message for dmesg from boot)
CPU model name: Intel(R) Core(TM) Ultra 7 265H (Arrow Lake)
ethtool output: driver: e1000e version: 6.16.0-061600rc4-generic firmware-version: 0.1-4 expansion-rom-version: bus-info: 0000:00:1f.6 supports-statistics: yes supports-test: yes supports-eeprom-access: yes supports-register-dump: yes supports-priv-flags: yes
lspci output: 0:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:57a0] DeviceName: Onboard Ethernet Subsystem: Hewlett-Packard Company Device [103c:8e1d] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast
TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0 Interrupt: pin D routed to IRQ 162 IOMMU group: 17 Region 0: Memory at 92280000 (32-bit, non-prefetchable)[size=128K] Capabilities: [c8] Power Management version 3 Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME- Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Address: 00000000fee00798 Data: 0000 Kernel driver in use: e1000e Kernel modules: e1000e
The relevant dmesg: <<<cable disconnected>>>
[ 0.927394] e1000e: Intel(R) PRO/1000 Network Driver [ 0.927398] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. [ 0.927933] e1000e 0000:00:1f.6: enabling device (0000 -> 0002) [ 0.928249] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 1.155716] e1000e 0000:00:1f.6 0000:00:1f.6 (uninitialized): registered PHC clock [ 1.220694] e1000e 0000:00:1f.6 eth0: (PCI Express:2.5GT/s:Width x1) 24:fb:e3:bf:28:c6 [ 1.220721] e1000e 0000:00:1f.6 eth0: Intel(R) PRO/1000 Network Connection [ 1.220903] e1000e 0000:00:1f.6 eth0: MAC: 16, PHY: 12, PBA No: FFFFFF-0FF [ 1.222632] e1000e 0000:00:1f.6 eno1: renamed from eth0
<<<cable connected>>>
[ 153.932626] e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Half Duplex, Flow Control: None [ 153.934527] e1000e 0000:00:1f.6 eno1: NIC Link is Down [ 157.622238] e1000e 0000:00:1f.6 eno1: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
No error message seen after hot-plugging the Ethernet cable.
Thank your for the report.
We did not encounter this issue during our patch testing. However, we will attempt to reproduce it in our lab.
One detail that caught my attention is that flow control is disabled in both scenarios. Could you please check whether the issue persists when flow control is enabled? This might require connecting to a link partner that supports flow control.
I wrote the other similar report from Dell Pro referenced earlier. Additional testing on the Dell provided the following insight:
A fast cable out/in will work. The cable should be disconnected for 10-15 seconds for the issue to trigger.
Sometimes the first spurious link up is 1000 mbps/half and sometimes 10 mbps/half.
Using ethtool -r to renegotiate the link will make things work in the defunct state.
And yes, my issue seems to be exactly the same.
Thanks, Timo
linux-stable-mirror@lists.linaro.org
-
En-Wei WU -
Lifshits, Vitaly -
Timo Teras