Unfamiliar Charge on Account – Question

Hey,

I just saw that I was debited twice for my latest transaction on your website.

Transaction appears twice on my payment history, and I need to get a reversal for the duplicate transaction.

Please investigate this and fix the issue at your earliest convenience? I’d appreciate a reply as fast as possible.

Thank you for your help in advance. Eagerly awaiting your update.

Best regards, Charles Edwards