Your account is on hold due to non-compliance issue.
Your account has been temporarily placed on hold due to non-compliance with the American Express Terms and Conditions.
During a recent account review, we identified that certain required information is either missing or could not be successfully verified, including:
Security question information
Mailing address information
To protect the integrity of your account, all card and merchant transaction activities has been placed on hold until the requested information is updated and successfully verified.
We kindly ask that you use the secure update link provided below to review and update your account information promptly.
Once your updated information has been submitted and verified by our Protection Team, full account access will be restored within 24 hours, and all transaction limitations will be removed.
Your account information is included above to help you recognize this as a customer care email from American Express. To learn more about email security or report a suspicious email, please visit us at americanexpress. com / phishing. We kindly ask you not to reply to this email but instead contact us via Customer Care.
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